We combine consulting, mentoring, training, and digital tools to enhance the performance of commercial teams.
Ergos is a consulting firm specialized in enhancing the performance of commercial teams in Latin America. We collaborate closely with multinationals and large regional companies to successfully implement their business strategies.
To achieve this, we focus on the proper execution of commercial management, with a proven approach that integrates business consulting, personalized mentoring, situational training, and applied technologies.
CONSULTING
We thoroughly analyze the root causes of performance issues and optimize the team's working conditions.
We are specialists in improving the performance of commercial teams. This allows us to personalize, deepen, and deliver tangible, consistent results on every project.
- Design and Implementation of Commercial Management Models
- Business Model Optimization (Business Model Canvas©)
- Definition, formalization, and process optimization
- Goal setting and distribution
- Design/optimization of Control Dashboards (KPIs)
- Organizational strategy (HR)
- Business plans and Marketing plans
- Network standards (Retail Standards)
- Quality management
- Customer relationship management strategies (CRM)
- Electromobility strategies
MENTORING
We guide leaders in personalized sessions to maximize their teams' adherence.
We deploy tactical sessions focused on more professional leadership, with innovative management to deliver tangible, sustainable long-term results. Our mentoring sessions are typically oriented towards:
- Management of sales and post-sales teams
- Optimization of variable compensation schemes
- Active management of sales pipelines
- Development of target lists
- Used vehicle management
- Management of savings plan portfolios
- Appointment management system (Post-sales)
- Identification and management of key players
- Guerrilla marketing and digital marketing actions
- Change management with LEGO® SERIOUS PLAY®
TRAINING
We develop skills focusing on sustained application in the workplace.
Over 15 years of deploying valuable actions across the region ensure the impact of our training initiatives. We combine synchronous and asynchronous, in-person and remote sessions, with a high proportion of practical exercises and tools derived from our empirical experience. All our training programs are designed and deployed to measure and maximize the impact on business indicators for different target groups:
- Regional / Zone Managers
- General Managers / Owners
- Sales / Aftersales Managers
- Workshop Managers / Parts Managers
- Salespeople / Service Advisors
- Mechanical Technicians / Product Specialists
- Comprehensive training programs
- Profile definition (Job description)
- Competency-based management models
- Product launches
- Sales and service team assessments
- Customer relationship management (CRM) assessments
DIGITAL TOOLS
We promote management by indicators.
Tools developed by Ergos that combine our best practices from the last 15 years across the continent. Our VECTOR© Team Management Platform has been developed, optimized, and leveraged by clients across various sectors in the region for over 8 years. Available as Software as a Service, this WebApp adapts to Desktop and Mobile devices, enhancing the application of our Management Models and facilitating team adherence, ensuring a decisive impact on results.
The VECTOR© platform is adaptable to the reality of each sector/client, including its corporate identity (logos, colors), its organizational structure (profiles and functionalities), its own taxonomy, and key indicators. There is also the possibility of undertaking new 100% custom developments from a blank canvas.
Integrations available with CRM and DMS as required.
Other tools:
- Executive and Operational Control Dashboards
- Gamified tools to accelerate habit adoption
- Platforms for project status reporting
- All our tools are responsive & cloud-based
